1. Information We Collect

• Personal Information: Name, email address, phone number, shipping address, payment details, etc.

• Usage Data: Pages visited, time spent on the site, device type, IP address, and browser information.

• Cookies: We use cookies to enhance your browsing experience and provide personalized services.

2. How We Use Your Information

We use the collected data to:

• Process and deliver your orders

• Improve our website and customer experience

• Send order updates, promotional offers, and newsletters

• Respond to your inquiries and provide support

• Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your data with:

• Trusted delivery and logistics partners

• Payment gateway providers

• Legal authorities when required by law

4. Data Security

We implement appropriate security measures to protect your data from unauthorized access, alteration, or disclosure.

5. Your Rights

You have the right to:

• Access and update your personal information

• Opt out of marketing communications

• Request data deletion (subject to legal and transactional constraints)

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised date.

8. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

Email: thetwinsbmcompanylimited@gmail.com
Phone: +255684664950, +255742157889, +971504611588